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Terms of Service

Terms of Service

  • Rental Terms of Service
    Effective Date: April 2022

    The following Terms of Service (“Terms”) between you (“you”, “renter”, “sharer” or “your”) acting as either a consumer or acting on behalf of a corporate entity or group and The Clozet Company SG (“Closet Share,” “we,” “our,” or “us,”) describes the terms and conditions on which you may access and use the Closet Share website located at Closet Share.sg (the “Site”), the Closet Share mobile app (the “App”) and related services including Closet Share’s product rental, renting out (“sharing”), sale services, the content displayed on the Site or App (“Closet Share Content”), as defined below, as well as access to or use of the Site or App (“Services”).

    These Terms also apply to in-store rentals and sales, which are part of the Services. By accessing or using any of the Services, you acknowledge that you have read, understood and agree to be bound by these Terms.

    PLEASE READ THESE TERMS CAREFULLY. THESE TERMS MAY HAVE CHANGED SINCE YOU LAST ACCESSED OR USED THE SERVICES. BY CLICKING “I AGREE” OR OTHERWISE ACCESSING OR USING ANY PART OF THE SERVICES, YOU AGREE TO THESE TERMS.

    By accepting these Terms, you are agreeing to the arbitration agreement and class action waiver contained in Section 8 of these Terms below.

    1. About the Services
    2. Rental and Sale of Products
    3. Use of the Services
    4. Intellectual Property
    5. Termination
    6. Disclaimer of Warranties; Limitation of Liability
    7. Dispute Resolution, Arbitration and Class Action Waiver
    8. Miscellaneous
    About the Services
    • A. Introduction

      Through the Services, we aim to provide a platform for you to rent or purchase designer clothing and bags displayed as Closet Share content. The Services also seeks to enable you to rent and/or sell out your own garments and bags, the profit from the transaction(s) will be shared between you and Closet Share.

    • B. Mobile Charges

      Closet Share is not liable for any charges, including but not limited to your carrier’s standard charges, data rates and other miscellaneous fees, that may arise from the use of a mobile or wireless device that you use to access the Services that we provide.

    • C. Eligibility

      Children under the age of 14 may not use the Services. Parents or legal guardians of children under the age of 14 are also not permitted to agree to these Terms on their behalf. Children under 18 years of age but at least 14 years of age may use the Site and App under the supervision of parents or legal guardians provided that a parent or legal guardian agrees to be bound by these Terms on their behalf. However, children under 18 years of age but at least 14 years of age may not rent or purchase any clothing or accessories (“Products”) via the Services. Any parent or legal guardian agreeing to these Terms on behalf of a child under 18 years of age but at least 14 years of age will be fully responsible for his or her use of the Services and the rental or purchase of any Products, including all legal liability he or she may incur.

    • D. Modification of the Services or the Terms

      You agree that Closet Share reserves the right to modify these Terms or modify, suspend, or discontinue the Services at any time for any reason. However, Closet Share will use commercially reasonable efforts to notify you of material changes to these Terms by posting a notice on the Site and/or sending an email to the email address you provided to Closet Share upon registration 1 month prior to any changes being effected. You are responsible for reviewing the information relating to changes in the Terms or Services as may be posted from time to time. Continued use of the Service or non-termination of your membership after changes are posted or emailed constitutes your acceptance or deemed acceptance of the terms modified.

    2. Rental and Sale of Products
    • 2.A. General Conditions

      This Section 2(A) sets out terms and conditions that apply to your rental or purchase of any Product. For the avoidance of doubt, the Services provided by us include the rental, renting out (“sharing”) and sale of Products.

    • 2.A.1. 18 YEARS OR OLDER.

      Products may be rented or purchased for use by individuals that are 18 years of age or older. Individuals may rent or purchase the Products with a payment card or other approved payment method.

      Products may be rented or purchased for use on behalf of individuals under 18 years of age but above the age of 14 years by the parents or legal guardians of these individuals who agree to be bound by these Terms on their behalf.
    • By agreeing to these Terms, you represent and warrant that you are

      A. 18 years or older and that you are authorised to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting or purchasing the Products as described in these Terms, or

      B. A parent or legal guardian of a child/ward between the ages of 14 and 18 inclusive who agrees to be bound by the Terms of this Agreement on their behalf. and that you are authorised to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting or purchasing the Products as described in these Terms.
    • 2.A.2. LIMITS.

      You acknowledge and agree that we may place limits on the rental or purchase of Products, including but not limited to restricting orders placed under a single customer account, payment card or billing or shipping address. We reserve the right to limit, cancel or prohibit any rentals or sales of Products for any reason in our sole discretion, including but not limited to availability and geographic concerns.

    • 2.A.3. DELIVERY.

      All deliveries will be through Closet Share's courier partners, which may change from time to time at our discretion. The courier method used will be at the discretion of Closet Share. We will provide you with information about estimated delivery and arrival times of Products through text messaging via SMS or WhatsApp. While the Products will be professionally cleaned by our dry-cleaning partner, and subsequently delivered ready to wear, the use of the Products is at your own risk. Closet Share and our dry cleaning partner shall not be held liable for any complaints related to the Product, including but not limited to any health-related complaints

    • 2.A.4. COLLECTIONS.

      If you do not pay the amounts you owe to Closet Share when due, Closet Share will need to institute collection procedures to recover amounts due and owing to us, including but not limited to the proprietary collection procedures of payment service providers utilised by Closet Share in respect of the Services and the engagement of attorneys to recover any amounts due in the appropriate forum You agree to pay Closet Share’s costs of collection, including without limitation reasonable attorneys' fees, and any costs ancillary to the collection of the amount owed.

    • 2.A.5. COMMUNICATIONS.

      By clicking agree, you are deemed to reaffirm the consent that you have given to receive communications from us, via email, text messages, calls, and push notifications (“Communications”) when registering for an account to use the Services. This consent and its extent are recorded on the sign up form that you have submitted when registering for your account. This consent allows us to send Communications to you for the following purposes:

      1. Notifying you about the status of your order; 2. Sending you reminders; 3. Facilitating secondary authentication; and 4. Providing any information directly related to the Services. Also, when contacting you by telephone calls or text messages, we may use an automatic telephone dialling system. You should be aware that standard message and data rates charged by your mobile carrier may apply to the text messages we send you. You may edit your preferences as to how and whether you would like to continue receiving these Communications on your My Account page by checking and unchecking the check boxes provided there. You acknowledge that editing your preferences in receiving these Communications receiving communications may impact your use of the Services.
    • 2.B. Rentals

      The following additional conditions apply to the rental of any Product.

    • 2.B.1. RENTAL FEE.

      The rental fee (“Rental Fee”) will include the cost of renting the Product, as well as cleaning and delivery charges listed on the Site or App for your rental of the Product.

      By agreeing to these terms, you hereby authorise Closet Share to charge your payment card for the Rental Fee, immediately upon placement of your rental order for the Product. In addition, at the time of your rental order for a Product, you hereby authorise Closet Share to charge your payment card at Closet Share’s discretion for an amount equal to 100% of the original retail value of the Product (when new) set forth on the Site or App (“Retail Value”) plus applicable sales taxes; provided that Closet Share will only charge your payment card for an amount greater than the Rental Fee as described below. Closet Share also reserves the right to decline your payment card should the risk of default on payment be assessed to be high. If the Product is returned after the stipulated return date, Closet Share is entitled to charge up to 100% of the original retail cost of the Product from your account at their discretion, in accordance with the mechanism described in clause 2.B.7 below
    • 2.B.2. SUBSCRIPTION FEES.

      Upon subscription, Closet Share will charge you a pre-paid subscription fee or a monthly subscription fee. Once the pre-paid period ends, your subscription membership will automatically renew and you will be billed every 30 days at the current fee to your payment method on file. Similarly, your monthly subscription will automatically renew, and you will be billed every 30 days at the current fee to your payment method on file. The current monthly subscription fee is set out here, but is subject to change at our discretion and any such change will be effective for any subsequent renewal subscription period.

      You hereby authorise Closet Share and/or our third-party payment service provider to charge your payment card for the applicable subscription fee on a monthly or recurring pre-pay basis until you cancel your membership. The subscription fees include shipping and coverage for minor mishaps but not extending to significant damages, loss or theft. If you provide an additional payment of S$12.90 on top of the subscription fee, Closet Share will cover up to S$100 worth of repair costs for wears, tears, defects on the garments or bags that are coverable by either our bag repair partners or other repair services. If an additional payment of S$19.90 is made, Closet Share will cover up to S$200 worth of repair costs for wears, tears and defects on the garments or bags that are coverable by either our bag repair partners or other repair services. Such additional payment may be once-off or recurring, depending on the subscription plan chosen by you. In cases of significant damages where the repair or replacement costs arising from wears, tears, defects, loss or theft of the rented Product exceed the respective claimable amounts listed above (if any), the renter must bear the entire or remaining cost. Otherwise, you will be liable for the entire cost of repair or replacement of the Product. You should also be aware that subscription fees are non-refundable except as expressly set forth below. Taxes may apply on the subscription fees.
    • 2.B.3. CANCELLATION POLICY.

      There are no refunds to a pre-paid membership. However, you can cancel your monthly membership by emailing us at help@closetshare.sg 5 days before the next billing date. Otherwise, your monthly subscription will automatically renew and you will be billed every 30 days.

      You must return your Products before the end of your current billing period (located in account settings) to avoid additional fees. If Closet Share does not receive your Products by the end of the billing period in which you want to cancel your membership, Closet Share will charge you the full retail price of each Product rented.
    • 2.B.4. RETURN PACKAGING.

      With delivery of the Product, Closet Share will provide you with a pre-paid, pre-addressed Closet Share Box or poly mailer bag and necessary instructions for your use in returning the Products to Closet Share (“Return Packaging”). The Closet Share Box is the property of Closet Share and you are hereby notified that it is not yours to keep. If the Closet Share Box is not returned you will be charged a S$50 fee (details below under “Lost Return Packaging”).

    • 2.B.5. USE OF THE PRODUCTS.

      You agree to treat the Products with great care and professionalism. You are responsible for loss, destruction or damage to the Products due to any cause, including but not limited to theft, mysterious disappearance, fire, or major stains. However, if an additional payment has been made as set forth under clause 2.B.1, Closet Share may pay for a part of or the entirety of the repair or replacement costs for the rented Product up to the amounts listed in clause 2.B.1.

      If you return a Product that is damaged beyond such amounts, then you agree that Closet Share may charge you for the price for repairing or replacing the Product, as determined in our sole discretion and communication, up to the Custom Quote Value for the Product, that is, the total amount agreed between Closet Share and users who list a Product which Closet Share will reimburse in the event of compensation and repairs to the Product.
    • 2.B.6. RETURN OF THE PRODUCTS; EXTENSIONS.

      You agree to return the Products to Closet Share in the Return Packaging on or before the return date for the Products identified in the online invoice for your order. You may extend your return date for a Product on the Site, App or by phone to Closet Share, However, extensions are subject to other orders for that Product and to pre-payment of the additional Rental Fee applicable to that Product for the period of time of the extension.

      We are not responsible for any personal or other items left in the Products or which are returned to Closet Share in the Return Packaging. If you believe you have accidentally or otherwise sent us any such items, please contact customer service as soon as possible at help@Closetshare.sg. Our staff may assist in attempting to locate such items at a customer’s request but are not obligated to and assume no liability for the loss of any such item.
    • 2.B.7. LATE FEES.

      If the Product is returned late, you shall be required to pay liquidated damages calculated from (day to day) commencing from the day after the date the Product is due to be returned at a rate of S$8 per day for the initial fourteen (14) days of late return.

      Failure to return a Product within fourteen (14) days after the return date for the Product will be considered a non-return and Closet Share will charge your payment card the maximum late fees for 14 days of late return, plus applicable sales tax, plus product market retail price. You agree to purchase any Product that you fail to return within fourteen (14) days, and that such a Product will be considered sold to you upon the payment of its product market retail price.
    • 2.B.8. LOST RETURN PACKAGING.

      If you lose the Return Packaging, you will be responsible for returning the Product at your own expense via registered mail by the expected return date and providing Closet Share with a tracking number.

      Also, if you lose or fail to return the Return Packaging by the return date referred to in clause 2.B.6, you will be charged S$50 as compensation for the manpower and monetary cost incurred by Closet Share in producing the Return Packaging. If you continue to possess the Closet Share Return Packaging, it is yours to keep on an “AS IS” basis without warranty of any kind by Closet Share. [For the avoidance of doubt, any sums due under this clause are separate from, and in addition to, any other charges that may be payable by you pursuant to this clause 2.B.]
    • 2.B.9. LIMITED WARRANTIES.

      The following are the limited warranties Closet Share provides in connection with Product rentals. Closet Share’s sole liability failing to comply with any of these warranties is limited to timely delivery of Product conforming to the warranties or a refund of the Rental Fee (excluding insurance and delivery charges) as determined in our sole discretion.

      1. CORRECT PRODUCTS. Subject to availability, we will deliver the Products you ordered, including the specified size, colour and design, on or before the delivery date for which you ordered them, except in the rare event that the Product is damaged beyond repair or there is an occurrence subsequent to the placing of the order that prevents timely delivery. In such event, we will use reasonable efforts to notify you that the Product is unavailable. If we are able to reach you, you will be entitled to choose any available rental Product to replace the unavailable Product. Products may appear different in colour and style than as displayed on the Site or App. 2. CLEAN AND READY TO WEAR. The Products will be professionally cleaned and delivered ready to wear. Closet Share reiterates that neither we nor our dry cleaning partner will be held liable for complaint(s) related to the Product, including but not limited to any health-related complaints. 3. THEFT AND LOSS. In the event an item is lost or stolen, a police report must be provided as evidence, describing the item in detail by including, if possible, the designer, style name, material and colour. The signatory to the police report must also match against your registered subscriber details including Name and ID number. 4. IDENTIFICATION & CHARGES. Closet Share reserves the right to request for limited NRIC/FIN/PASSPORT information from time to time to ensure your identity and good standing to use the Services, and to verify that you are a bona fide user of the Services. Closet Share reserves the right to charge outstanding liabilities arising from subscription fees, damages, shipping, loss or theft against any payment method on file with us. Closet Share also reserves the right to take all steps necessary to collect amounts due from you, including but not limited to legal action and/or using third party collection agencies. You agree to pay Closet Share's costs of collection, including without limitation reasonable attorneys' fees. Any attempt to prevent charges is wrongful and will result in immediate termination of your subscription and legal action.
    • 2. C. Rental Plans

      Upon subscription to any of the rental plans offered by Closet Share, including but not limited to one-off sales, promotions and discounts, you will be entitled to rent products per current, real-time offerings on the Site, subject to Closet Share’s final discretion and decision.

    • 2.D. Renting Out “Sharing” Product

      Closet Share provides you the service of renting out on the Website and Mobile App. [Our sharing service will allow you to rent out the product you send us; we will evaluate the product and provide a custom quote.] We take product authenticity seriously. By listing your product on Closet Share, you confirm that you are authorised to rent out and sell the item and the product does not infringe any intellectual property rights. You agree that you will bear all liability arising from the infringement of any intellectual property right should the situation arise. The client accepts risks arising that the assessment may be wrong.

      Closet Share reserves the right not to publish products submitted by sharers on the Website and Mobile App for any reason at our sole discretion. In such events, Closet Share will notify the sharer that the product will not be listed on the Website and Mobile App. It is each sharer’s responsibility to source and sell only authentic products. If you rent out or sell counterfeit or stolen goods, we reserve the right to immediately suspend or terminate your renting out or selling privileges and destroy inventory in our fulfilment centres without reimbursement. We also encourage anyone who has a product authenticity concern to notify us and we will investigate it thoroughly and take any appropriate actions. Closet Share also reserves the right to remove or suspend any sharer’s account for violating the terms and conditions of the website.
    • 2.D.1. NORMAL COURSE OF PAYMENT

      Except where special circumstances arise, payments made in consideration for your renting out your products will be issued to you on the Friday after a request for an available payment is made.

      Except when special circumstances arise, payments made in consideration for a purchase of any products you have listed for sale will be issued to you 12 business days after the purchase transaction has been completed. For every payment issued, Closet Share is entitled to deduct S$0.50 as a nominal bank fee.
    • 2.D.2. COMMISSION.

      Closet Share shall receive remuneration for the general services calculated on the basis of a percentage of the Listing Price of the Good or Goods of a fulfilled commission rate starting from 40%. Coupons, discounts, or other offers and incentives, as may be applied to the Listing Price, shall not be considered in the Commission calculation. The percentage amounts to a specific coefficient set by Closet Share, depending on the Goods Categories. The Commission is calculated in local currency and excludes taxes and fees applicable by law. For clarification, kindly email help@ClosetShare.sg.

      The responsibility of paying all applicable taxes shall be on the Sharer. The Sharer shall be responsible for all relevant taxes, duties, fees and other charges arising out of or associated with the Payments, and the Sharer undertakes to Closet Share that it shall pay all such taxes, duties, fees and other charges on time. br> To the extent required by the applicable law, Closet Share shall be entitled to withhold any and all taxes in connection with the Payments. In the event that Closet Share is held liable for any taxes in connection with the Payments, the Sharer shall indemnify Closet Share for such tax liability irrespective of when such tax liability is assessed.
    • 2.D.3. PRODUCT ELIGIBILITY.

      Closet Share determines, in its sole discretion, which Products are eligible for renting out or purchase by or through the Closet Share Services and for which eligible Products Closet Share will provide an offer. Closet Share may terminate the eligibility of certain Products at any time and without advance notice in, inter alia, the following circumstances even if you have already accepted an offer:-

      1. If we discover that the Product sought to be rented out or sold is not authentic. 2. If we discover that the Product sought to be rented out or sold is stolen property. 3. If we discover that the Product sought to be rented out or sold has suffered irreversible damage (i.e. damaged zippers, holes in the lining etc.) even if such damage is not outwardly visible. 4. If you have conducted yourself in an unreasonable manner when dealing with Closet Share and/or its agents, employees and representatives.
    • 2.D.4. CONDITION DEFINED.

      Closet Share only accepts items with excellent condition and certain brand guideline. There should be no noticeable flaw, no functional nor physical problem. YOU SHOULD NOT SEND US ITEMS WITH VISIBLE WEAR AND TEAR, ITEMS THAT ARE NON-OPERATIVE, OR ITEMS WITHOUT BRAND LABELS.

      The above definitions are broad guidelines. More specific condition definitions specific to the category and/ or type of Product may be included on the Closet Share Website offer screen and serve as the effective condition definition for that product. Condition definitions are subject to change at Closet Share's discretion. If you are uncertain about your Product’s condition, please seek guidance from Closet Share’s customer care. Any Product deemed not unauthentic by Closet Share or with condition that has been misportrayed will only be returned to you with free shipping fee.
    • 2.D.5. PRODUCT VALUATION.

      Offers for the Product will be based on Closet Share’s determination of the Product value and depends on the information you supply us. In determining the Product value, Closet Share will weigh factors such as the Product's model, functionality and condition and whether necessary accessories for the Product have been provided.

      Upon receiving an offer, you have the option of accepting or rejecting that offer. Acceptance indicates you are willing to provide your Product to Closet Share at the offered price. If you do not accept Closet Share’s offer, the item will be returned to you with free shipping.
    • 2.D.6. RECALCULATED PRODUCT OFFERS AFTER INSPECTION.

      In the event Closet Share recalculates the offer it provided for the Product after it has been received and inspected, as described in the section titled “Rental and Sale of Products – Rental – Product Valuation”, you shall have the option of accepting or rejecting the new offer.

      If you accept the new offer, you will be paid in Normal Course and in accordance with these service terms. Under Normal Course, you will be paid on the Friday of the week in which you request a payout via bank transfer. If you reject the new offer, Closet Share may return the Product to you at the address from which it was originally sent and notify you of the same. For the avoidance of doubt, your acceptance of the original offer and/or any new offer is final and you may not change your mind later about accepting such offer.
    • 2.D.7. AUTHENTICATION.

      Closet Share only accepts fully authentic Products. DO NOT SEND UNAUTHENTIC PRODUCTS. Once we receive your Product, our team of experts will go through a thorough authentication process. With multiple years of experience in luxury fashion and in the brands carried by Closet Share, our experts are extremely knowledgeable and are capable of identifying counterfeits. Any Product deemed not unauthentic by Closet Share or with condition that has been misportrayed will only be returned to you with free shipping fee.

    • 2.D.8. NON-TRANSFERRABLE.

      Any offer by Closet Share for your Product is non-transferable and not redeemable for any other consideration other than what is offered by Closet Share.

    • 2.D.9. MINIMUM LISTING PERIOD.

      Any listing for the rental of your Products must be for a minimum period of 3 months. During the said listing period, you agree to allow Closet Share to retain possession of the listed item(s).

    • 2.E. Sales

      The following additional conditions apply to the sale of any Product.

    • 2.E.1. PRODUCTS ARE USED; ALL SALES ARE FINAL AND “AS IS.”

      You acknowledge and agree that only those Products designated by us on the Site or App as available for purchase are eligible for purchase. THESE PRODUCTS FOR SALE MAY HAVE BEEN PREVIOUSLY RENTED AND WORN BY OTHER CUSTOMERS AND ARE NOT NEW. Although Closet Share will professionally clean and inspect the Products before they are delivered to you, all Products are sold on an “as is” basis, without any warranty whatsoever. Further, all Product sales are final.

    • 2.E.2. PURCHASE PRICE.

      The purchase price (“Purchase Price”) for the Products will be the purchase fee and delivery charges listed on the Site or App in connection with your purchase of the Products.

      Purchase Price is as listed on the Closet Share website at the time of purchase and is subject to change. Closet Share reserves the right to alter Purchase Price, discount, or availability of any particular item at its discretion and without notice. By agreeing to these terms, you hereby authorise Closet Share to charge your payment card for the Purchase Price immediately after your purchase order is placed. Purchase Prices exclude all GST, fees, customs, duties, levies and other governmental assessments, all of which shall be paid by you directly or, if paid by Closet Share, shall be paid by you to Closet Share in connection with your purchase order. Purchase orders are final and cannot be cancelled.
    3. Use of the Services
    • 3.A. Closet Share Content

      3.A.1. CONTENT PROVIDED “AS IS.” All content and information available through the Services, including but not limited to product descriptions and specifications, product photos, advice from stylists and photos and comments from other users (“Closet Share Content”) is available to you on an “as is” basis and is to be used for general information purposes only. Such information is provided on a blind-basis, without any knowledge as to your identity or specific circumstances. The Closet Share Content is provided with the understanding that such information does not constitute professional advice or services. As such, you agree not to rely upon or use any Closet Share Content as a substitute for consultation with professional advisors. As used in these Terms, the Services include the Closet Share Content.

    • 3.A.2. UPDATES.

      We may update the Closet Share Content, including Product descriptions and specifications, as we deem appropriate and without notice to you. If you have any questions about the existence of more current information, please send those questions to help@Closetshare.sg. We take your questions and requests for information seriously, and we will use reasonable efforts to respond in a timely manner. We will be responsive on regular working days between 10am and 6pm.

    • 3.B. Third Party Content

      3.B.2. LINKS TO THIRD-PARTY WEBSITES. The Services may contain links or references to non-Closet Share websites, products, services or other materials or content (“Third Party Content”). This Third Party Content is provided to you as a convenience, and Closet Share is not responsible for any Third Party Content or the actions of those that provide or use such Third Party Content. Any Third Party Content is independent from Closet Share, and Closet Share has no control over the Third Party Content. In addition, a link to any Third Party Content does not imply that Closet Share endorses, approves of or accepts any responsibility for the Third Party Content or its provider, or vice versa.

      In light of this notification, you hereby agree that Closet Share may not be liable for any action with regard to Third Party Content.
    • 3.C. Acceptable Use Policy

      3.C.1. USE OF Closet Share CONTENT. No part of the Services, including the Closet Share Content, may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording.

      Closet Share only authorises you to view, copy, download, and print Closet Share Content (such as press releases and FAQs) that is available on the Site, provided that: (a) you use the Closet Share Content solely for your personal, non-commercial, informational purposes; (b) you do not modify the Closet Share Content; and (c) you do not remove any copyright, trademark, and other proprietary notices on the Closet Share Content.
    • 3.C.2. USE OF THE SERVICES.

      You may not use the Services to: (i) transmit any content, information or other materials that are, or which Closet Share considers in its sole discretion to be, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, hateful or threatening to any group defined by race, religion, gender, national origin or sexual orientation, obscene, lewd, lascivious, violent, harassing or otherwise objectionable, including without limitation expressions of bigotry, prejudice, racism, hatred or profanity; (ii) sell or promote any products or services, including any controlled pharmaceutical substances, tobacco, fire arms, or alcoholic beverages; (iii) introduce viruses, worms, Trojan horses and/or harmful code; (iv) display material that exploits children under 18 years of age; (v) post any content, information or other materials that infringe, misappropriate or violate any intellectual property or other right of any third party; (vi) promote or solicit any business or promote, solicit or participate in multi-level marketing or pyramid schemes; impersonate any other person, including but not limited to, a Closet Share representative; (vii) post, collect or disclose any personally identifying information (including account names) or private information about children or any third parties without their consent (or their parent's consent in case of a child under 13 years of age); (viii) post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation, including without limitation solicitations of credit card numbers, solicitations for sponsors, or promotion of raffles or contests; or (ix) violate any applicable local, state, national or international laws or regulations.

      You also agree that you will not (and will not attempt to or permit any third party to): reverse engineer, decompile, disassemble, translate, derive the source code for, interfere with, rent, sell or lease the Services, any part thereof or access thereto.
    • 3.C.3. INDEMNIFICATION FOR BREACH.

      By using the Services, you agree to indemnify, hold harmless and defend Closet Share and its officers, directors, agents and affiliates from any claims, damages, losses, liabilities, and all costs and expenses of defence, including but not limited to, attorneys' fees, resulting directly or indirectly from a claim by a third party that is based on your use of the Services in violation of these Terms.

    • 3.D. Your Content

      If you post, upload or make available to Closet Share or the Services, or otherwise submit to or through Closet Share as part of your use of the Services, including the Site or App, any information, data, text, images, files, links, software, chat, communication or other materials, including but not limited to photos and reviews relating to your use of the Products (“Your Content”), you hereby grant to Closet Share a perpetual, non-exclusive, irrevocable, fully-paid, royalty-free, sub-licensable and transferable (in whole or part) worldwide license to use, reproduce, transmit, display, exhibit, distribute, index, comment on, modify, create derivative works based upon, perform and otherwise exploit Your Content and your name, image, voice, likeness and/or other biographical information or material in connection with Your Content, in whole or in part, in all media formats and distribution methods now known or hereafter devised (including on the Site and App, in email and other promotional campaigns and on third party sites promoting the Services) for the purposes of advertising, promoting, and marketing the Services on our website, app, Facebook page, and Instagram page, all without further notice to you, with or without attribution, without limitation as to frequency, and without the requirement of any permission from or payment to you or to any other person or entity. While Closet Share has taken reasonable security measures to safeguard the unauthorised access, collection, use, disclosure, copying, modification or disposal of your personal data, Closet Share does not guarantee the security of the Site or App and will not be held liable for any loss of, alteration of, or improper access to your account information or personal data.

      By submitting your content, you waive any right to inspect or approve any of your content or any use of your content. You also represent and warrant that Your Content and your communication thereof conform to these Terms, including clause 4.C and that you own or have the necessary rights, licenses, consents and permissions, without the need for any permission from or payment to any other person or entity, to exploit, and to authorise Closet Share to exploit, Your Content in all manners contemplated by these Terms. You waive all moral rights in Your Content which may be available to you in any part of the world and confirm that no such rights have been asserted. None of Your Content will be subject to any obligation, whether of confidentiality, attribution or otherwise, on our part and we will not be liable for any use or disclosure of any Your Content.
    • 3.E. Your Account

      Access to parts of the Services requires the creation of a user account, including a user name and password that you choose upon registration. You are solely responsible and liable for any authorised or unauthorised access to your account by any person. You agree to bear all responsibility for the confidentiality of your account information and all use or charges incurred from the use of the Services with your account. You agree to notify Closet Share promptly of any unauthorised use of your account or password.

    • 3.F. Delays

      Closet Share may not be liable for any damages caused by delays, omissions, or inaccuracies in the Services, including the Closet Share Content.

      Closet Share reserves the right to suspend the Service due to maintenance or malfunction of computer equipment or other reasons.
    • 3.G. Job Postings

      Closet Share may list open employment positions on or through the Services. These postings are for informational purposes only and are subject to change without notice. You should not construe any information on or made available through the Services as an offer for employment or promotion or solicitation for employment not authorised by the laws and regulations of your locale.

    4. Intellectual Property
    • 4.A. Ownership of the Services

      You acknowledge and agree that all intellectual property rights in and associated with the Services and Closet Share Content as well as any changes, modifications or corrections thereto, are the property of Closet Share and its affiliates and licensors, and are protected from unauthorised copying and dissemination by copyright law, trademark law, international conventions and other intellectual property laws. All other product names are trademarks or registered trademarks of their respective owners. Closet Share and its affiliates and licensors reserve all rights in and to the Services not granted expressly in these Terms.

      Nothing shall be construed as granting to you, by implication, estoppel, or otherwise, any license or right to use the Services or any Closet Share Content, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms; or (b) with the prior written permission of Closet Share or such third party that may own such Closet Share Content.
    • 4.B. Services License

      Subject to your compliance with these Terms, Closet Share grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes.

    • 4.C. App License

      Subject to the terms of these Terms, Closet Share grants you a limited, non-transferable, non-exclusive, revocable license to download, install and use one copy of the App in object code form only on an interactive wireless device that you own or control.

    • 4.C.1. ACKNOWLEDGMENT.

      The following applies to you only if you are using the App from the Apple App Store. To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to App from the Apple App Store.

      You acknowledge and agree that these Terms are solely between you and Closet Share, not Apple, and that Apple has no responsibility for the App or content thereof. Your use of the App must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms. You and Closet Share acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. You and Closet Share acknowledge that, in the event of any third-party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, Closet Share, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You must comply with applicable third-party terms of agreement when using the App. You and Closet Share acknowledge and agree that Apple, and Apple’s subsidiaries are third party beneficiaries of these Terms as they relate to your license of the App, and that, upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
    • 4.D. Feedback

      By sending us any feedback, ideas, suggestions, documents or proposals (“Feedback”), you grant to us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works of, publish, distribute, sublicense and otherwise exploit the Feedback, and you waive all moral rights in the Feedback which may be available to you in any part of the world and confirm that no such rights have been asserted.

      You represent and warrant that the Feedback does not contain any confidential or proprietary information of any third party, and that Closet Share may use your Feedback without restriction or obligation to you or any third-party.
    • 4.E. Notice and Take Down Procedures; Copyright Agent

      If you believe any Closet Share Content infringes your copyright, you may request removal of those materials (or access thereto) by contacting Closet Share’s copyright agent (identified below) and providing the following information: identification of the copyrighted work that you believe to be infringed, including a description of the work, and where possible a copy or the location (e.g., URL) of an authorised version of the work; identification of the material that you believe to be infringing and its location, including a description of the material and its URL or any other pertinent information that will allow us to locate the material; your name, address, telephone number and e-mail address; a statement that you have a good faith belief that the complained of the use of the materials is not authorised by the copyright owner, its agent, or the law; a statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorised to act on the copyright owner’s behalf; and a signature or the electronic equivalent from the copyright holder or authorised representative.

    5. Termination
    • 5.A. Termination By You

      You may deactivate your account and discontinue your use of the Services at any time. In order to deactivate your account, please contact us at help@Closetshare.sg. You understand that Your Content may continue to exist and be used on or through the Service even after such deactivation.

    • 5.B. Termination By Closet Share

      It shall be a condition of this agreement that you will adhere to the Terms. Any violation of these Terms, including but not limited to the prohibition(s) under clauses 1.C, 2.A.1, 2.B.5, 2.B.6, 2.B.7, 2.B.8, 2.B.9.3, 2.B.9.4, 2.D, 2.D.1, 2.D.3, 2.D.6, 3.C.1, 3.C.2, 4.B, 4.C, 4.D, 7.A, 7.B, 8.B, may result in suspension or termination of your access to the Services and/or removal of Your Content. Closet Share may also terminate your account if Closet Share determines that your conduct poses a risk or liability to Closet Share, or for any other reason as determined by Closet Share in its sole discretion.

    • 5.C. Effects Of Termination

      If your conduct falls within those listed under clause 5.B and your account is subsequently terminated at the option of Closet Share, your access and use of the Service will cease. However, you remain liable and responsible for fees directly owed and items for which you reasonably acknowledge that related fees are owed. These costs will be borne by you even after your account is terminated. You will also remain responsible for returning the Product within the subsequent working day after the day on which termination occurs.

    6. Disclaimer of Warranties; Limitation of Liability
    • 6.A. Limited Warranties

      The limited warranties set out in clause 2.B.9 for return apply only to you and may not be assigned, sold or transferred to any third party. No other warranties are granted by Closet Share in connection with the Services or Products. The limited warranties shall not apply to any matters arising from your violation of these Terms.

      Your sole and exclusive remedy and Closet Share's sole and exclusive liability for a breach by Closet Share of the limited warranties set out in clause 2.B.9 shall be, at Closet Share’s option, Closet Share use of its commercially reasonable efforts to replace the non-conforming Product in a timely manner
    • 6.B. Disclaimer Of Warranties

      EXCEPT FOR THE LIMITED WARRANTIES SET OUT IN SECTION 2(B), THE SERVICES AND PRODUCTS, ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR USE. SPECIFICALLY, BUT WITHOUT LIMITATION, CLOSET SHARE DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT: (I) THE SERVICES, INCLUDING THE CLOSET SHARE CONTENT, ARE CORRECT, ACCURATE, RELIABLE OR COMPLETE; (II) THE SERVICES WILL BE UNINTERRUPTED, WITHOUT DELAY(S) OR ERROR-FREE; (III) DEFECTS WILL BE CORRECTED, (IV) THE SERVICES OR THE SERVER(S) THAT MAKES THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (V) THE PRODUCTS WILL BE FIT FOR YOUR INTENDED PURPOSE OR OTHERWISE ACCORD WITH YOUR EXPECTATIONS.

    • 6.C. Limitation Of Liability

      NOTWITHSTANDING ANY OTHER PROVISIONS OF THIS AGREEMENT AND REGARDLESS OF ANY FAULT OR NEGLIGENCE OF CLOSET SHARE, CLOSET SHARE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY, MULTIPLE OR OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND/OR THE PRODUCTS, EVEN IF CLOSET SHARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, TO THE FULLEST EXTENT PERMITTED UNDER ANY WRITTEN LAW IN FORCE FOR THE TIME BEING. YOUR SOLE AND EXCLUSIVE REMEDY HEREUNDER SHALL BE AS SET FORTH UNDER SECTION 7(A) OR TO DISCONTINUE YOUR USE OF THE SERVICES AND TERMINATE THESE TERMS.

    7. Dispute Resolution, Arbitration and Class Action Waiver
    • 7.A. Informal Process First

      You agree that in the event of any dispute between you and Closet Share, you will first contact Closet Share and make a good faith sustained effort to resolve the dispute and complying with our informal dispute resolution procedure before resorting to more formal means of resolution, including without limitation any court action.

    • 7.B. Arbitration Agreement

      After the informal dispute resolution process, any remaining dispute, controversy, or claim including but not limited to any contract, intellectual property or tortious matter(s) (collectively, “Claim”) arising out of or in connection with these Terms, your use of Closet Share's Services, the Products, or Closet Share's communications with you shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. This mandatory arbitration agreement applies equally to you and Closet Share and shall survive any termination of these Terms.

      However, this arbitration agreement does not (a) govern any Claim by Closet Share for infringement of its intellectual property or access to the Services (including the Site and App) that is unauthorised or exceeds authorisation granted in these Terms; or (b) bar you from making use of applicable small claims court procedures in appropriate cases. IF YOU ARE AN INDIVIDUAL YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT BY SENDING AN EMAIL TO HELP@CLOSETSHARE.SG WITHIN THIRTY (30) DAYS OF THE FIRST OF THE DATE YOU ACCESS THE SITE OR APP OR THE DATE YOU RECEIVE ANY SERVICES. If you wish to begin an arbitration proceeding, after following the informal dispute resolution procedure, you must send a letter requesting arbitration and describing your claim to Closet Share Private Limited. The arbitration shall be administered by the Singapore International Arbitration Centre (SIAC) under its rules including, if you are an individual, the SIAC's Supplementary Procedures for Consumer-Related Disputes. If you are not an individual or have used the Services on behalf of an entity, the SIAC's Supplementary Procedures for Consumer-Related Disputes will not be used. The SIAC's rules are available at www.siac.org.sg. Singapore law shall apply for the arbitration, and the Tribunal shall consist of one arbitrator. The arbitration will be conducted in the English language. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Arbitration is more informal than a lawsuit in court. There is no judge or jury in arbitration. Instead, the dispute is resolved by a neutral arbitrator. Court review of an arbitration award is limited. Except to the extent the parties agree otherwise, arbitrators can award the same damages and relief that a court can award. You agree that the Singapore Arbitration Act governs the interpretation and enforcement of this provision, and that you and Closet Share are each waiving the right to a trial by jury or to participate in a class action. Payment of all filing, administration and arbitrator fees will be governed by the SIAC's rules. If you are an individual and have not accessed the Services on behalf of an entity, we will reimburse those fees for claims totalling less than S$10,000, unless the arbitrator determines the claims are frivolous, and we will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, unconscionability, arbitrability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. However, the preceding sentence shall not apply to Section 8(C) below.
    • 7.C. Class Action Waiver

      Any Claim must be brought in the respective party’s individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiff, or similar proceeding (“Class Action”). The parties expressly waive any ability to maintain any Class Action in any forum. If the Claim is subject to arbitration, the arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action nor make an award to any person or entity not a party to the arbitration. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. The parties understand that any right to litigate in court, to have a judge or jury decide their case, or to be a party to a class or representative action, is waived, and that any claims must be decided individually, through arbitration.

      If this class action waiver is found to be unenforceable, then the entirety of the Arbitration Agreement, if otherwise effective, shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. If for any reason a claim proceeds in court rather than in arbitration, you and Closet Share each waive any right to a jury trial. This Section includes an arbitration agreement and an agreement that all claims will be brought only in an individual capacity (and not as a class action or other representative proceeding). Please read it carefully.
    8. Miscellaneous
    • 8.A. JURISDICTIONAL ISSUES.

      Closet Share makes no representation that the Services are appropriate or available for use outside Singapore. Those who choose to access the Services or any part thereof from outside Singapore do so at their own risk and are responsible for compliance with applicable local laws. The Services may contain references or cross references to products or services that are not available or approved by the appropriate regulatory authorities in your country. Such references do not imply that Closet Share intends to announce or make available such products or services to the general public, or in your country. Contact Closet Share at help@Closetshare.sg to determine which products and services may be available to you.

    • 8.B. EXPORT LAWS.

      The laws of Singapore prohibit the export of certain software and data to particular persons, territories, and foreign states. You agree not to export the Services, including the Closet Share Content, or any part thereof, in any way, in violation of Singapore law.

    • 8.C. GOVERNING LAW AND VENUE.

      These Terms are governed and interpreted pursuant to the laws of Singapore, notwithstanding any principles of conflicts of law. Any disputes in connection with these Terms that result in court action, in accordance with these Terms, will be resolved exclusively by a court located in Singapore, and you specifically consent to the personal jurisdiction of such courts and waive any claim of forum non-conveniens.

    • 8.D. ENTIRE AGREEMENT.

      These Terms are the entire agreement between you and Closet Share relating to the subject matter herein and shall not be modified except by Closet Share in accordance with these Terms, or as otherwise agreed in writing by you and Closet Share. No employee, agent or other representatives of Closet Share has any authority to bind Closet Share with respect to any statement, representation, warranty or other expressions not specifically set forth in these Terms.

    • 8.E. SEVERABILITY AND WAIVER.

      If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. The failure of a party to require performance of any provision will not affect such party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of these Terms or any provision of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself.

    • 8.F. ASSIGNMENT.

      You may not assign or transfer these Terms or any of your rights or obligations under these Terms. Closet Share may assign these Terms at any time without notice to you.

    • 8.G. FORCE MAJEURE.

      Closet Share will shall be under no obligation to provide the Service if such provision is disrupted by inclement weather, strikes, labour disputes, breakdowns or disruptions in courier service, riots, war, government emergency order, military action, Acts of God, or any other cause or condition beyond Closet Share's control.

    • 8.H. CONTACT INFORMATION.

      If you have any questions, comments, or would like to report violations of these Terms to Closet Share, please email us at help@closetshare.sg.

  • Selling Terms of Service
    CS+ Selling Terms & Conditions The terms and conditions provided below govern the agreement between you as a Seller and The Clozet Company SG Pte Ltd using CSplus site as well as its sister site (www.closetshare.com) and/or the CSplus E-commerce platform (collectively referred to as CS+). By listing your item/s on CSplus, the Seller acknowledges that he/she has read, understood, accepted and agreed to comply with CSplus’s Seller Terms and Conditions including its amendments and also other policies related to the service provided by CSplus. ARTICLE 1  DEFINITION Each term referred under this Seller Terms and Conditions will have the meanings as mentioned below, except it is stated otherwise:
    1. “Account” means the registered account on CSplus that only can be accessed with the registered e-mail and User’s Password.
    1. “Buyer” means registered or unregistered User who purchases the Product listed by the Seller on CSplus.
    1. “Claim” means any claim submitted by the Buyer regarding the Transaction made through CSplus during the guarantee period in accordance with the terms set out by CSplus.
    1. “Content” means all materials, data and information given/announced/uploaded or provided on CSplus from the Users.
    1. “Earnings” means the amount that will be received by the Seller after the deduction of CSplus’s Service Fee and bank administrative fee once the Transaction is completed.
    1. “CS+ Service” means the e-commerce platform managed by CSplus in the form of (1) mobile application and/or (2) www.csplus.sg and www.closetshare.com sites that provide a marketplace for Seller to sell their pre-owned luxury fashion items including but not limited to fashion items for men and women.
    1. “CS+ App” means the e-commerce platform managed by CSplus in the form of mobile application.
    1. “The Clozet Company SG Pte Ltd”, a privatised and limited liability company that provides an e-commerce marketplace platform for a Seller to sell various pre-owned luxury fashion items including but not limited to fashion items for men and women, hereinafter referred as CSplus.
    1. “Listing Price” means the selling price as displayed on CSplus where the price covers Seller’s Earnings, CSplus Service Fee and also applicable bank administrative fee of 5%.
    1. “Order” means the transaction confirmation by the Buyer on the specific Product listed by the Seller through the Csplus which can be identified through unique product code which consists of letters and numbers.
    1. “Personal Data” means any data related to (a) individuals that can be identified through (i) the data itself or (ii) data and other information owned by CSplus or that can be accessed, including the data in CSplus' database that can be updated from time to time, or (b) defined as personal data based on current and applicable Singapore law.
    1. “Processing Fee” means the fee charged by CSplus Service to the Seller if during the verification, it is found that there is a discrepancy between the Product Description and the Product itself which causes the Buyer to cancel the Order.
    1. “Product” means various pre-owned luxury fashion items (new or used) offered by the Seller including but not limited to fashion items for men, and women which are sold through the CSplus.
    1. “Product Description” means the explanation regarding the Product including but not limited to pictures, brand, name, color, material, serial number, production year, condition and measurement and other relevant information (if any).
    1. “Seller” means the registered User who sells and/or offers its Products to other User through CSplus MarketPlace by complying with this Seller Terms and Conditions and other policies set out by CSplus.
    1. “Selling Price” means the selling price that is wanted by the Seller on his/her Product listed on the CSplus Service.
    1. “Service Fee” means the fee charged to the Seller for using the CSplus Service.
    1. “Transaction” means the selling and buying of Product between the Seller and Buyer through the CSplus Service. This includes accessing the product listing, choosing the Product, communicating with the Seller and/or with CSplus customer service, purchasing the Product, using the voucher (if any), payment processing, delivery, receiving and after-sale service on special circumstances according to the terms and conditions set out by CSplus. CSplus shall help to verify the Products in order to ensure the Product condition before delivery to the Buyer.
    1. “User” means all parties who utilize all or some features on the CSplus Service, including but not limited to the Seller and/or Buyer or users who access the information or Content on the CSplus Service;
    1. “User ID” means username of the Seller and/or Buyer that is used to access some features on the CSplus.
    1. “Working Day” means a business day, other than a Saturday, Sunday or national public holiday.
    INTERPRETATION
    1. Heading is provided only as the reference and shall not affect the interpretation or construction of this Seller Terms and Conditions.
    1. Words in the singular include the plural and vice versa and words in one gender include any other gender and the word ‘person’ includes an individual, a company or a partnership.
    1. The word “includes” in any form is not a word of limitation.
    ARTICLE 2 CSplus SERVICE
    1. CSplus’ role is limited as the platform provider including giving approvals on the Product listing request/s by the Seller and handling the verification process on the Product before the delivery to the Buyer.
    1. Csplus currently offers 1 (one) type of service to the Seller:

    a. CSplus Service

    The CSplus Service provides the service where its listing preparation from Product verification, Product photography, Product description and Product delivery will be assisted by CSplus on behalf of the seller. Further, the listing itself will be handled by the Seller on the CSplus Service.

    1. For CSplus Service ,as referred to paragraph (2) above, Csplus offers some general services as follows:

    a. Product pick up arrangement from the Seller to CSplus;

    b. Product verification process;

    c. Photo and Product Description preparation which will be provided to the Seller for listing purpose;

    d. Process the payment; and

    e. Arrange the Product delivery to the Buyer.

    1. For CSplus Service, the Seller shall send the Product to CSplus by choosing the delivery options as provided when the Seller confirms to use the CSplus  Service for listing purpose by CSplus on behalf of the Seller.
    1. Product can be shipped by the Seller to CSplus with the below following:

    a. Csplus' appointed in house courier service 

    b. Csplus' appointed external courier service 

    For the Collection Service provided by CSplus, the following terms will apply:

    1. The Seller who uses the CSplus Concierge Service (domiciled in Singapore) can enjoy this option free with a minimum 5 Products per pick up or by paying SGD15/pick up if the total Products are less than 5.
    1. The Seller shall share the collection details with CSplus via email or Whatsapp through Csplus' mobile or through Seller's account with CSplus.sg.  
    ARTICLE 3 PRODUCT AND PRODUCT LISTING
    1. The Seller is required to create a User Account before listing on the CSplus Service by using the username obtained automatically through the system according to this Seller Terms and Conditions.
    1. CSplus reserves the right to change or ask the Seller to change their ID (username) at anytime if it is not in line with this Seller Terms and Conditions especially if there is an indication for the Seller to conduct the transaction outside the CSplus  Service according to Article 10.2(g) of this Seller Terms and Conditions.
    1. The Seller understands that 1 (one) phone number can only be registered once in 1 (one) Account on the CSplus Service.
    1. CSplus has full discretion to suspend or permanently close the Seller Account if there is an indication that the Seller violates this Seller Terms and Conditions or other related policies.
    2. For CSplus Service:

    a. The Seller agrees to list and sell their Product exclusively on Csplus and not on other platforms nor through other resellers for a period of 3 (three) months since the Product listing date on the CSplus Service.

    b. Should the Seller wish to delist their Product within 3 (three) months as stated in point (a) above, the request can be submitted through the CSplus platform which will be active in real time and an early-delisting fee will apply.

    c. For the Product delisting before the 3-month exclusivity period, CSplus will charge a delisting fee of SGD50 per Product, this fee shall be paid by the Seller within 3 (three) Working Days of the delisting request submitted.

    d. CSplus will process the delisting request within 5 (five) Working Days upon receipt of the delisting fee by the Seller.

    e. The Seller shall cover the shipping cost for the Product withdrawal and shall comply with the Product storage period by CSPlus  as stated in Article 6.7 of this Seller Terms and Conditions.

    1. In the event the Product is not sold after the 3 (three) months exclusivity period, the Seller can 1) continue listing the Product on Csplus, 2) put in a reduce in Selling Price request through CSplus' e-mail or via WhatsApp for higher chance of sell-through or 3) withdraw the product for sale on CSplus at no charge.
    1. In the event the Product is not sold 4 (four) months after the listed date, CSplus reserves the right to return the Product to the Seller or contact the Seller with a recommendation for lower price adjustment.
    1. Recommendation on price adjustment will be notified to the Seller through e-mail or via WhatsApp. The Seller shall give their confirmation through e-mail or the CSplus' user Dashboard within a maximum of 3 (three) Working Days since the notification sent by Csplus:

    a. if the Seller agrees with the recommendation by CSplus , the adjustment will be processed by CSplus;

    b. if the Seller disagrees/no confirmation on the price recommendation given by CSplus, the Seller has two options:

    b.1. Seller to pick up their Product at their own expense to minimize any damage or risk in accordance with Article 6.7 of this Seller Terms and Conditions; or

    b.2. The Seller can request for Product delisting in accordance with this Seller Terms and Conditions. The delisting process after this period will not be charged with the delisting fee. 

    1. CSplus reserves the right to reject the Product listing on the following reasons:

    a. Product is not worth selling;

    b. Fake/Counterfeit Product; or

    c. Multiple listings for the same Product are found on the CSplus considering each Product has their own characteristics.

    1. After CSplus approves the listing request, the listing status becomes active. After the listing status becomes active, the Seller will only be allowed to reduce the Selling Price through the Seller Dashboard available on the CSplus Service..
    1. The Seller agrees that the photos and also Product Description on the CSplus Service can be used by CSplus for promotional purposes both offline and online. CSplus has no obligation to pay compensation whatsoever to the Seller.
    1. CSplus may occasionally ask the Seller to participate in the promotion/campaign managed by CSplus for marketing purposes. The Seller has full discretion to decide on the participation in the promotion/campaign.
    1. The Seller agrees to pay any tax(es), costs and expenses related to the selling of Product on the CSplus Service and agrees to handle including but not limited to pay and report the tax payment in a timely manner according to the prevailing laws and regulations.
    ARTICLE 4 TRANSACTION BETWEEN SELLER AND BUYER
    1. Transaction shall be conducted by the Seller according to the mechanism set out by CSplus
    1. CSplus provides the platform through CSplus Service for the Seller and Buyer to transact. Unless stated otherwise in this Seller Terms and Conditions, CSplus shall not be actively involved in the transaction between the Seller and Buyer, thus the Seller and Buyer shall be fully responsible on the Transaction conducted on the CSplus Service and fully aware that CSplus' responsibility is limited as the platform provider.
    1. The Seller is fully obligated to ensure the selling complies with the local applicable laws and other after-sales obligations in accordance with this Seller Terms and Conditions.
    1. CSplus is only in charge of evaluating the Product condition in accordance with the Product Description stated in the Seller’s listing, subject to this Seller Terms and Conditions.
    1. Title to, and ownership of all Products will remain with the Seller until a Product sale and will not be transferred to CSplus at any time.
    1. The Seller agrees and understands that the invoice or confirmation order is issued by CSplus to the buyer on behalf of the Seller.
    ARTICLE 5 PRODUCT CONDITION
    1. Each Seller is responsible for ensuring that the Product listed on the CSplus is authentic and wholly owned by the Seller. CSplus reserves the right to reject the Product if it is deemed to be inauthentic/counterfeit, or other reasons based on the verification and quality control process conducted by CSplus.
    1. The verification process will be conducted by CSplus in a best-effort basis where this process is intended to avoid a situation where the Product is not in accordance with the Product Description.
    1. CSplus shall give a notification to the Seller through e-mail or the CSplus platform in the event of rejected Products.
    1. CSplus has the discretion to reject the Product (which will be notified through e-mail and the CSplus platform) and the Seller shall accept CSplus' assessment. For all authentic Products that get rejected, it will not be charged with the verification fee as stated in paragraph (6) of this Article.
    1. In case the Seller disagrees with CSplus assessment, the Seller shall give a written response through e-mail or the CSplus platform maximum 3 (three) days after the notification sent by CSplus by sending all supporting documents that proves the Product’s authenticity.
    1. If an item is deem to be inauthentic/counterfeit based on CSplus internal assessment, and the Seller wishes to withdraw the Product, the Seller shall agree to pay CSplus a verification fee of SGD50 per Product and/or SGD 150 per Hermes or Chanel Product.
    1. If in the future the Buyer claims through CSplus the Seller’s Product as fake:

    a. CSplus reserves the right to ask for supporting documents to show the Product authenticity.

    b. The Seller shall provide a response through e-mail or the Csplus platform in the maximum 3 (three) days since the notification sent by CSplus by sending the supporting documents to show the authenticity.

    c. If the Seller cannot provide supporting documents to show the authenticity, the Seller agrees to negotiate or pay compensation to the Buyer in good faith.

    d. The Seller agrees to pay compensation in full for all claims or problems related to this issue.

    e. In case there is a negotiation between the Seller and Buyer, Csplus shall help to mediate as the third party.

    f. In case the Seller fails to pay the compensation as stated in point (d) above, Article 13.10 will apply.

    1. CSplus shall not accept any claims related to the usage and Product damage that are not in line with this Seller Terms and Conditions.
    1. Product should be in a proper condition based on the Condition Rating below:
    BRAND NEW (WITH TAGS/ IN BOX) Item is brand new, current or recently bought and has never been used. Item comes complete with all store-bought inclusions: original labels, tags attached, authenticity card and gift packaging in pristine condition (i.e., presentation box is in mint condition with no dent or stains/mould). Item is considered to be in giftable condition. Original receipt inclusion is a plus but not mandatory, if unavailable. LIKE-NEW Item has been kept unused or is in pristine condition with no modifications done and looks nearly new with no visible scratches or marks on surface and hardware. Clothing pieces are in original store-bought condition and never altered. EXCELLENT Item has no visible defect nor noticeable marks and has very minor signs of use. There are no noticeable scratches or marks on surface and hardware. Clothing pieces have almost no signs of wear/pilling/pulls and never altered. VERY GOOD Item shows slight signs of wear, with light scratches or marks on surface and hardware. Clothing pieces have almost no obvious signs of wear/pilling/pulls and/or might have been slightly altered. GOOD Item shows some signs of wear with some scratches or marks on surface and hardware. Clothing pieces may have some visible signs of wear/stains/pilling/pulls and/or the item might have been significantly altered or missing minor buttons/hooks. FAIR Item is in fair and overall usable condition but shows obvious signs of wear/defects, such as some discolorations and visible scratches or marks on surface and hardware. Clothing pieces have visible signs of wear/stains/pilling/pulls/tears (only on seam of clothing - clothing with tears on the fabric cannot be sold on the marketplace) but can still be mended and/or the item might have been significantly altered or missing obvious buttons which may not be replaceable. ARTICLE 6 VERIFICATION OF PRODUCT
    1. CSplus shall send a confirmation through e-mail once the Product along with other accompanying accessories/items are received. The Seller agrees that the items stated outside of the confirmation email are not CSplus' responsibility and CSplus shall not be held liable for any losses including the payment for compensation.
    1. The Seller agrees that the verification process for watches will be limited where CSplus will only check the condition from its brand, frame and whether the watches are working. The Seller shall be responsible for any damage on the movements and parts. In the event the Buyer indicates any problems with the movements and parts and requires a reparation or Product return, the notification shall be submitted maximum 3 (three) Working Days after the Buyer receives the Product. All costs shall be borne by the Seller.
    1. CSplus shall not be held liable for any damage, loss or if the Product is stolen during the delivery process as long as the Product has not been received by CSplus. The Seller waives any claims against CSplus regarding this matter.
    1. The verification result will be notified by CSplus to the Seller and/or Buyer maximum:

    a. For the CSplus Assist Service, 7 (seven) Working Days since the Product received by Csplus.

    If the timeframe above is not sufficient, CSplus shall send a notification through e-mail or the CSplus platform both to the Seller and Buyer.

    1. CSplus shall not be held liable for any risks, responsibility and/or claims arising out of or in connection with this clause, if in the future it is proven that the Product sold by the Seller is illegal. CSplus wholly reserves the right to provide such relevant information relating to the Seller at its sole discretion to law enforcement authorities for investigation purposes.
    1. The Seller shall be responsible for all costs related to the Product withdrawal as a result of a failed verification during the verification process by CSplus (“Rejected Product”). Other than any fees related to the withdrawal or shipping, the Seller shall also pay the verification fee on the Product as stated in Article 5.6 of this Seller Terms and Conditions.
    1. Product pick up or delivery fee for Rejected/Withdrawn Product shall be arranged by the Seller maximum 7 (days) Working Days from CSplus' notification to the Seller. In the event the Seller has not picked up the Rejected/Withdraw Product after the 7-Day period, the Seller agrees to indemnify CSplus from any damage to or loss of the Product.  
    ARTICLE 7 EXCEPTION ON PRODUCT OR MATERIALS The Seller understands that the Products made from the materials listed below are at high risk of degradation, discolouration and/or damage despite professional handling, storage in optimal conditions and the highest standard of due care. Therefore, the Seller agrees that CSplus shall not be held liable from any risks or damages on these Products or materials, unless stated otherwise:

    a. Shoes

    Due to the inherent nature of certain materials which are prone to deterioration naturally over time, and particularly further hastened by our high humidity weather even when stored in a relatively low humidity environment., CSplus shall not provide any guarantee for all shoes with rubber soles, regardless of the brands. Any damage related to this cannot be claimed by the Seller.

    b. Patent leather, PVC and/or Other Plastics

    Patent leather is known to hold up better against water and stains than regular leather, it is important to know that modern patent leather is often coated with plastic or resin instead - making it less durable and more prone to scuffing and absorption of certain oils and colour dyes onto the material which is untreatable. Other common plastics such as PVC which are used in fashion products are also known to deteriorate and degrade naturally over time especially in our high humidity weather, resulting in patchiness and stickiness. Any damage related to these cannot be claimed by the Seller.

    c. White or very light coloured leathers/fabrics

    All leather products and fabric fibers are known to naturally oxidise and yellow over time as part of its natural oxidation process. This oxidation process is particularly visible in white and light coloured leathers/fabrics. The rate and severity of oxidation depends on a multitude of factors beyond CSplus' control such as the quality of the leather/fabric and colouring process. Any damage related to this cannot be claimed by the Seller.

    ARTICLE 8 LISTING PRICE AND SERVICE FEE
    1. The Seller agrees that the component of the Product Listing Price on the CSplus includes the Selling Price, Service Fee and bank administrative fee in the amount of 5% (five percent).
    1. The Seller agrees that the Listing Price on CSplus is not the earning/payment that will be received by the Seller, but the Selling Price which will be deducted by the Service Fee as stated below as well as bank administration fee.
    1. In order to increase the sales, CSplus reserves the right to offer a discount or promotion without prior written consent of the Seller because the discount or promotion offered by CSplus shall not affect the Earnings that will be received by the Seller.
    ARTICLE 9 EARNINGS PAYMENT
    1. After the Transaction is complete, after 7 (seven) Working Days, the Seller will receive an e-mail whereas the Seller is given the option to Cash Out or convert the Earnings into Store Credit.

    a. If the Seller chooses to Cash Out, the Seller’s Earnings will be transferred within 3 (three) Working Days and the Seller will get a notification concerning this matter through e-mail or CSplus platform.

    b. If within 3 (three) Working Days the Seller Earnings have not been received, then the Seller is required to contact CSplus for the delay in such transfer.

    c. Specifically for Cash Out that is to be transferred to an account outside of Singapore, the time frame for such transfers may extend to be between 5 to 5 Working Days. The Seller is also liable for any telegraphic transfer fees or commission charged by the bank.

    1. The Seller agrees that all costs (including conversion of exchange rates for overseas transfers as well as inter-bank transfer fees) in connection with Earnings shall be covered by the Seller and will be deducted directly from the Seller 's Earnings.
    ARTICLE 10 SELLER’S OBLIGATION AND RESPONSIBILITY
    1. By using the CSplus Service, the Seller is obliged, but not limited to:

    a. comply with all Seller Terms Conditions and other related policies as well the provisions of applicable laws and regulations;

    b. be responsible and pay for all costs arising from or related to the Order which are the Seller’s responsibility including the shipping costs, taxes or compensation (if any) to Csplus based on this Seller Terms and Conditions;

    c. obtain all necessary rights, permits or approvals of the Content, advertisement, and Product selling on or through the CSplus Service at the time of the registration or Product Listing, and shall provide, at any time, if requested by CSplus, a copy of these documents to CSplus;

    d. ensure that any information provided according to this Seller Terms and Conditions, including the information provided for registration or Product Listing (including the Content) of the Product, is correct, accurate, current and complete information and is not misleading or deceptive;

    e. provide, in the form and at a specific time that CSplus may require or request, accurate, current and complete information on the availability status and the Product inventory.

    1. The Seller further commits not to do any of the following, both directly or indirectly:

    a. violate or breach any Intellectual Property Rights;

    b. upload, post, transmit or promote Content that is clearly prohibited or unlawful, dangerous, threatening, abusive, harassing, worrying, disturbing, slander, vulgar, obscene, defamatory, invasive to the privacy of other party, full of hatred, or contains elements of ethnicity, religion, race and intergroup or other categories on CSplus Service;

    c. use, or access, input or upload to the CSplus Service, any material that is not related to the Product;

    d. unlawfully access the content and information of any other party other than the Seller, transmit mass or commercial electronic mail without any request thereof, interferes with the performance of the CSplus Service, including but not limited to using or uploading software or material that contains/is suspected of containing viruses, destructive components, malicious code or components in any way that can damage the data or resulting in the platform damage or interfere with other Users' mobile devices and/or the Csplus platform, or attempt to bypass any mechanism used to detect or prevent such activities;

    e. resulting in liability upon CSplus (and its affiliates, directors, employees, contractors, agents, etc.) or incur an undue risk or engage in activities that according to CSplus' policies would harm, endanger the operation, reputation, or the good name of CSplus; and

    f. contact the Buyer by providing personal contact of the Seller and enter into a direct agreement with the Buyer (without using the CSplus Service) with the purpose of Product Transaction, unless the Seller has obtained CSplus' written approval to do so for the purpose of fulfilling the Buyer's Order based on this Seller Terms & Conditions.

    ARTICLE 11 CSplus' RIGHTS
    1. Regardless of any provision in this Seller Terms and Conditions, in its sole discretion, CSplus reserves the right to postpone/suspend, reject or cancel any registration, upload, post, or require the Seller not to list Product on CSplus platform.
    1. At its discretion, CSplus reserves the right to postpone and/or reject the process of any Order.
    1. At its discretion, CSplus reserves the right to postpone/suspend or reject the disbursement of Seller’s Earnings to Cash Out if there are indications of suspicious Transactions.
    1. CSplus reserves the right to report the Seller to the law enforcement authorities in the event that CSplus is aware of any attempt of selling a fake Product for investigation purposes.
    1. CSplus reserves the right to use any third party service providers in connection with CSplus platform.
    1. CSplus reserves the right to, and is not responsible or required to provide any compensation, for all actions it has taken against the Seller’s Product in the event that the Seller does not respond to notifications that have been made by CSplus through e-mail, for any reasons in accordance with provisions of Article 6.7 of this Seller Terms and Conditions.
    ARTICLE 12 REPRESENTATION AND WARRANTY
    1. CSplus hereby represents and warrants:

    a. to undertake all efforts to carry out the verification process for each Product objectively and to give its best efforts;

    b. if the Product is damaged (with the exception of Articles 6 and 7 of this Seller Terms and Conditions), lost and/or stolen after the Seller Product is received by CSplus, then CSplus will pay the Seller at the same price with the Earnings;

    c. that CSplus does not collaborate with or is affiliated with the brand of the Product that is sold on CSplus platform. However, it does not rule out that CSplus may cooperate with the relevant brand to trace the source of any fake Product, including disclosing the Seller’s Personal Data who delivers fake Products, as needed.

    1. The Seller hereby represents and warrants:

    a. The Seller is at least 18 (eighteen) years old, if the Seller is less than 18 (eighteen) years old, the Seller must be supervised by parents or guardian;

    b. The Product is the property of an individual and the Seller is the rightful owner of such Product;

    c. The Product is not encumbered as collateral or other encumbrances;

    d. The Product is not fake/counterfeit;

    e. The Product is in a proper condition/worth of selling, and is in accordance with the Product Description as described in the Product Listing;

    f. The Product shall be provided with all documents and information as requested by CSplus or required under this Seller Terms and Conditions and/or applicable regulations, including warranty information (as applicable), tax form and sales invoice, as well as updating them if necessary;

    g. offering/selling the Product through CSplus platform is not in violation with the terms of contract or other agreements between the Seller and other third parties or any applicable regulations;

    h. all information available regarding the Product is correct, accurate and not misleading;

    i. the Seller shall carry out all of its responsibilities and obligations under this Seller Terms and Conditions.

    1. The Seller hereby represents and warrants that all representations and warranties as stated in this Seller Terms and Conditions are correct, and will remain true and correct so long that this Seller Terms and Conditions is applicable, provided that if one of the representations or warranties becomes unfulfilled, incorrect or false, the Seller shall immediately notify CSplus in writing through e-mail regarding this matter and rectify it immediately.
    ARTICLE 13 LIMITATION OF LIABILITY OF CSplus
    1. CSplus is the platform provider with a customer to customer marketplace model, which provides services to the User to become Seller or Buyer. Thus, the transaction that occurs is the transaction between the Users of  Csplus Service, so that the User understands the proportionate limitation of CSplus' responsibility is only as the marketplace service provider as stipulated in this Seller Terms and Conditions.
    1. Csplus is not responsible for transactions that occur between the Seller and the Buyer in the event that the Transaction is made outside Csplus Service.
    1. The Content displayed on Csplus Service is provided without any warranty, implied or express and CSplus is not responsible for any loss, both directly or indirectly, or any compensation for lost profits, data or other forms, damage to goodwill or reputation arising therefrom.
    1. CSplus is committed to maintain the quality of the Csplus Service to remain safe, convenient, and functioning properly, but CSplus cannot guarantee the perfect operation of CSplus Service. Information and data on CSplus Service may not occur in real time.
    1. The Seller agrees that CSplus is not responsible to guarantee that the use of CSplus Platform will be free from the possibility of technical errors from time to time. However, Csplus is committed to always updating the CSplus platform service to rectify these technical errors for the sake of the safety and convenience use and transaction of the Seller.
    1. CSplus does not guarantee that the CSplus platform will be completely free from any security disturbances and CSplus shall not be responsible for any direct or indirect losses arising from this matter.
    1. The Seller agrees that CSplus including its directors, staff and affiliates are indemnified from all claims or demands, and are not responsible to the Seller, for any loss, whatever the cause (in any form) which arises directly or indirectly related to:

    a. the Seller's access, use and/or inability to use CSplus Service;

    b. failed system, server or connection; error, negligence, interruption, delay in transmission, computer virus or other malicious, harmful, destructive code, agent program or macros, or technical error; and

    c. any use of or access to other applications or web pages linked to CSplus Service or the link which may be on CSplus Service, even if Csplus has been notified, or may have anticipated, of the same possibility.

    1. In the event that there is a Product Claim, the Seller acknowledges and agrees that the Claim can only be filed by the Buyer during the guarantee period and in compliance with CSplus' applicable terms and conditions and policies. The Seller hereby indemnifies and holds harmless CSplus (including its directors, staff and affiliates) from all responsibility or compensation of such Claim filed by the Buyer after the expiration of the guarantee period and/or not in compliance with CSplus' applicable terms and conditions and policies.
    1. The Seller acknowledges that CSplus provides a guarantee to the Buyer for the conformity of the Product with the Product Description on CSplus Service (“Conformity Guarantee”) within 3 (three) Working Days after the Product is received by the Buyer.
    1. In the event that CSplus agrees to pay back (refund) the Buyer for Seller’s Products sold in connection with the Conformity Guarantee, CSplus shall notify the Seller in writing regarding this matter, and the Seller hereby agrees to reimburse CSplus in the amount paid by Csplus for each refunded Seller’s Product plus the Processing Fee as regulated in Article 5.10 of this Seller Terms and Conditions:

    a. the reimbursement must be completed within 7 (seven) Working Days from the receipt of the notification;

    b. if the Seller fails to fulfill its obligation within 7 (seven) Working Days, the compensation will be automatically deducted from the Seller’s Earnings balance. If the Seller's Earnings balance is insufficient, the balance deduction will be taken from the following Earnings of the sales of the Product;

    c. particularly for Csplus Service, so long that the reimbursement obligation has not been fulfilled, the Seller cannot withdraw any of its Product; and

    d. as the consequence of the failure to fulfill this obligation, the Seller's account will be closed permanently.

    e. CSplus shall not offer any other guarantee in connection with the sale of the Seller’s Product, except to the extent that such guarantees are required by law and cannot be waived.

    1. Any risk of misunderstanding, error, damage, cost or loss whatsoever resulting from the use of CSplus Service, is the sole risk of the Seller and CSplus is not responsible for that.
    ARTICLE 14 INTELLECTUAL PROPERTY RIGHTS
    1. All Content, trademarks, brand names, logos and other intellectual properties (“Intellectual Property”) displayed on the CSplus Service are the property of CSplus.
    1. There is no provision on CSplus or this Seller Terms and Conditions that can be construed as a grant, implied or not, or interpreted as a license or right to use any trademark or part of the Intellectual Property displayed on CSplus Service without a prior written permission from CSplus.
    1. There is no right or permission granted directly or indirectly to any party accessing or using CSplus Service to use, publish, manipulate, distribute or otherwise reproduce or multiply in any format, both part or all of the Intellectual Property, and no party who is accessing or using CSplus can claim any right, ownership or interest thereof.
    1. By accessing or using CSplus Service, the Seller agrees to comply with the copyright, trademark, and all other applicable laws that provide protection on the Content on CSplus Service.
    1. In the event that CSplus is aware of a violation of any Intellectual Property rights, CSplus shall take proper legal action against the Seller and the Seller hereby indemnifies and holds harmless CSplus from all claims, demands, and compensation of any kind and wherever arising therefrom.
    1. If the Seller prints, copies or downloads any part of CSplus and/or violates the provisions of this Seller Terms and Conditions, the Seller's right to use CSplus Service shall be ceased immediately and the Seller shall, according to CSplus' sole discretion, return or destroy any copies of Intellectual Property material that have been taken or made by the Seller.
    1. The Seller hereby represents and warrants towards CSplus that the Seller has the legal rights, and does not violate any intellectual property rights, in connection with the use of all Content materials that are uploaded, posted, displayed, advertised, or used on the CSplus Service by the Seller.
    1. CSplus is not obliged to verify the accuracy, completeness, and legality of the Content materials.
    1. CSplus reserves the right to determine the use and placement of the Content, as well as the structure, layout, design, and all other aspects of the CSplus Service.
    ARTICLE 15 TERMINATION OF SELLER TERMS AND CONDITIONS
    1. This Seller Terms and Conditions shall bind the Parties and will be terminated in the event of:

    a. written agreement by the Parties; or

    b. Transaction has been completed which is indicated by confirmation of the final sale from the Buyer.

    1. CSplus reserves the right to unilaterally terminate this Seller Terms and Conditions in the event that the Seller does not perform nor comply with either part or all provisions of this Seller Terms and Conditions.
    1. The application of this Seller Terms and Conditions is deemed to have ended after the fulfillment of the outstanding obligations by the Parties including but not limited to the payment obligation (if any) to CSplus and Product withdrawal to the Seller (if any).
    ARTICLE 16 FORCE MAJEURE
    1. CSplus is not responsible for any violation, obstacle or delay, or suspension of transactions caused by anything beyond CSplus' control (force majeure) including but not limited to natural disasters, fires, earthquakes, floods, outbreaks, strikes, lock out, riot, invasion, war (whether declared or not) or threats or preparations for war, acts of sabotage by terrorists or other criminal acts, rebellion, changes in legislation.
    1. In the event of the occurrence of force majeure, both CSplus and the Seller agree that the party who is not experiencing/affected by the force majeure event shall not file any lawsuits against the party who is experiencing/affected by the force majeure event.
    1. The party who is experiencing/affected by the force majeure event shall immediately submit information in writing no later than 7 (seven) Working Days to the party who is not experiencing/affected by the force majeure event regarding the suspension/delay of the transaction settlement along with the reasons thereof, and the estimated duration of the suspension/delay.
    1. The Party who is experiencing/affected by the force majeure event is obliged to give its best effort to complete their obligations in good faith.
    ARTICLE 17 DISPUTE SETTLEMENT
    1. The Seller agrees that all disputes that may arise from, relating to this Seller Terms and Conditions shall be settled amicably within 30 (thirty) Working Days.
    1. If the dispute cannot be resolved within the said period of time, CSplus and the Seller agree to resolve the dispute through arbitration.
    1. The court’s decision is final and binding.
    ARTICLE 18 ASSIGNMENT
    1. The Seller shall not assign their rights or obligations under this Seller Terms and Conditions without a written consent from CSplus.
    1. CSplus' rights and obligations may be assigned to other parties, for example in the event of a change in ownership of CSplus through merger, acquisition, asset sales or by law.
    ARTICLE 19 NOTIFICATION
    1. Any notification from the Seller in connection to this Seller Terms and Conditions must be provided in writing to CSplus through e-mail at ops@closetshare.com and such notification will be deemed to have been received within two (2) Working Days after the sent date of its e-mail notification.
    1. CSplus' obligation of notification shall be provided to the Seller through e-mail notification or CSplus platform.
    ARTICLE 20 GOVERNING LAW By using CSplus Service, the Seller agrees that this Seller Terms and Conditions is governed by and interpreted under the laws of the Republic of Singapore. ARTICLE 21 SEVERABILITY If there is any provision in this Seller Terms and Conditions that will become or declared by the competent court to be invalid or not applicable, legally flawed or ineffective, it shall not affect the other provisions or parts of this Seller Terms and Conditions, in which those other clauses will remain in full force. ARTICLE 22 AMENDMENT AND ADDENDUM OF SELLER TERMS AND CONDITIONS CSplus reserves the right to make changes and/or additions to the clauses in this Seller Terms and Conditions from time to time and the notification to the Seller will be provided through e-mail notification or CSplus platform. ARTICLE 23 ENTIRE AGREEMENT This Seller Terms and Conditions constitutes the entire agreement between CSplus and the Seller and replaces all previous negotiations, arrangements, agreements and understandings both oral and written between CSplus and the Seller. For questions regarding this Seller Terms and Conditions, please contact CSplus through e-mail at ops@closetshare.com Last Updated: April 2021
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